Frequently Asked Questions
FAQs elaborate and answer the questions that are commonly asked.
We encourage you to read these questions which may arise for you:
To find out, you may call your insurance carrier and ask if we are listed. Or, call our billing office at 541.552.4800 and we will be glad to find that out for you.
Sometimes the lists of physicians are not up-to-date. You can reconfirm the most current information by contacting our billing office at 541.552.4800.
Yes, we accept Oregon Worker's Comp patients. We do not participate in Worker's Comp cases for other states.
We work from 8 a.m. to 5 p.m. on week days and are off on weekends. We break for lunch from 12 to 1 in the afternoon.
The phones are turned over to the answering service after working hours. If you have urgent questions or an emergency that cannot wait until the next working day, please call the answering service at (541) 734-0427 and have them contact Dr. Ali.
We do need a referral. Preferably from your general practitioner. If you have any specific questions, please feel free to call us.
Your insurance card.
A government issued Photo ID.
Health questionnaire. The health questionnaire is available in the ‘Forms’ section on this site. Please print and complete in advance of your visit.
Please call our billing office at 541.552.4800.
The testing facility will call you to schedule the test. We will fax them an order for your test and provide you with all their contact information. You may then call them and make an appointment at your convenience. If you have any difficulties, please contact us and we will be glad to facilitate the process.
Insurance carriers differ in their financial coverage and plans. It is always advisable to call the facility and your insurance carrier to confirm your financial obligations before a test is performed.
Blood test results may take up to 2 weeks. Some tests may be sent to specialized laboratories which take time. MRI and CT scan reports are sent to us within in 2-3 days after the scan is done. EEG, ultrasounds and heart test reports usually take about a week after the tests are performed. We request that you wait until all the test results are in before scheduling an appointment.
Generally, we prefer not to discuss the results on the phone. We request that you call after your tests are performed to set up an appointment following the return of the test results. However if there is anything that needs to be immediate addressed, we will call you.
When you are first seen, Dr. Ali evaluates the problem and charts a course of action. Tests are then performed to look for the most likely diagnosis. Generally, the most important tests are performed first. If these first test results are normal, then we may require other tests. Other follow-up issues may involve dosage or prescription adjustments for medications following blood tests to monitor the patient's response to particular medications. A follow-up visit also gives us an opportunity to review your tests and medications and, if necessary, modify the treatment plan.
It is most convenient to schedule your next visit when you are in the office at the completion of your present visit. If tests have been requested, we prefer that you wait until the test has been performed before calling to schedule a follow-up appointment. For scheduling reasons, it is best to wait until your tests are complete before calling to set up your next appointment.
Please call us as soon as you know of this conflict. We will be glad to reschedule you.
We understand that such circumstances can arise. To prevent this, please mark your calendars accordingly. Unfortunately, we are unable to make reminder calls routinely. The first missed appointment may be excused. The second and after incurs a penalty of $25.00.
To refill a prescription that you are already taking, please call the pharmacy at least a week before you run out. They will send us a refill request which we will complete and return.