Jefferson Neurology LLC    Zakir Ali M.D.

Jefferson Neurology LLC
Zakir Ali M.D.

Frequently Asked Questions

FAQs elaborate and answer the questions that are commonly asked.
We encourage you to read these questions which may arise for you:

To find out, you may call your insurance carrier and ask if we are listed. Or call our billing service, Billing Connection of Southern Oregon at (541) 512-0511, and they will be glad to find that out for you.
Sometimes the lists of physicians are not up-to-date. You can reconfirm the most current information by contacting Billing Connection of Southern Oregon (541) 512-0511 who can verify the matter with your insurance carrier.
Yes, we accept Oregon Worker's Comp patients. We do not participate in Worker's Comp cases for other states.
We work from 8 a.m. to 5 p.m. on week days and are off on weekends. We break for lunch from 12 to 1 in the afternoon.
The phones are turned over to the answering service after working hours. If you have urgent questions or an emergency that cannot wait until the next working day, please call the answering service at (541) 734-0427 and have them contact Dr. Ali.
In most instances, you do not need a referral. We advise checking with your insurance carrier if a referral is needed to see a specialist. If you do, we will be glad to coordinate with your doctor’s office to facilitate that. If you have any specific questions, please feel free to call us.
Your insurance card.
We prefer that you pay your co-pay with your appointment. A health questionnaire is available in the ‘Forms’ section on this site. Please print and complete in advance of your visit.
Our billing is done by: Billing Connection of Southern Oregon, 415 N Main Street, Phoenix, OR 97535. Phone: (541) 512-0511. Please call them with any billing-related questions.
We request that you contact the facility directly to schedule your test. We will fax them an order for your test and provide you with all their contact information. You may then call them and make an appointment at your convenience. If you have any difficulties, please contact us and we will be glad to facilitate the process.
Insurance carriers differ in their financial coverage and plans. It is always advisable to call the facility and your insurance carrier to confirm your financial obligations before a test is performed.
Blood test results may take up to 2 weeks since some tests are sent to specialized laboratories. MRI and CT scan reports are sent to us within in 2-3 days after the scan is done. EEG, ultrasounds and heart test reports usually take about a week after the tests are performed. We request that you wait until all the test results are in before scheduling an appointment.
Generally, we prefer not to discuss the results on the phone. We request that you call after your tests are performed to set up an appointment following the return of the test results. However if there is anything that needs to be immediate addressed, we will call you.
When you are first seen, Dr. Ali evaluates the problem and charts a course of action. Tests are then performed to look for the most likely diagnosis. Generally, the most important tests are performed first. If these first test results are normal, then we may require other tests. Other follow-up issues may involve dosage or prescription adjustments for medications following blood tests to monitor the patient's response to particular medications. A follow-up visit also gives us an opportunity to review your tests and medications and, if necessary, modify the treatment plan.
It is most convenient to schedule your next visit when you are in the office at the completion of your present visit. If tests have been requested, we prefer that you wait until the test has been performed before calling to schedule a follow-up appointment.

Please remember, we do not make reminder phone calls. For scheduling reasons, it is best to wait until your tests are complete before calling to set up your next appointment.
Please call us as soon as you know of this conflict. We will be glad to reschedule you.
We understand that such circumstances can arise. To prevent this, please mark your calendars accordingly. Unfortunately, we are unable to make reminder calls routinely. The first missed appointment may be excused. The second and after incurs a penalty of $25.00.
To refill a prescription that you are already taking, please call the pharmacy at least a week before you run out. They will send us a refill request which we will complete and return.